Description

Job Summary

This role focuses on building strong employer partnerships to support successful employment outcomes for refugee clients while also managing community donation resources essential to resettlement efforts. The position combines employer engagement, workforce alignment, and community outreach with hands-on coordination of in-kind donations and logistical support. Success in this role requires strong relationship-building skills, community engagement experience, and the ability to manage multiple priorities in a dynamic environment.

Key Responsibilities

Employer Relations and Engagement

Develop and maintain mutually beneficial relationships with employers to support recruitment, hiring, and retention of refugee clients
Collaborate with employer partners to identify current and emerging workforce needs and align client placements accordingly
Maintain ongoing communication with employers through meetings and regular follow-ups
Represent the organization at community events and employer-focused forums related to career pathways
Work closely with the employment team to identify employment needs and expand employer partnerships where gaps exist
Manage employer communications, ensuring responsive service and accurate documentation of interactions
Educate employers on refugee hiring practices, resettlement policies, and effective onboarding strategies
Donation and Community Resource Coordination

Build and maintain a network of community resources to support resettlement needs, including furniture, household items, vehicles, clothing, and supplies
Solicit and manage in-kind donations through community partners and social media outreach
Coordinate donation intake, pickup, storage, and delivery to client homes
Maintain accurate records of donor contacts, in-kind contributions, and item distribution to client households
Issue donation receipts and track inventory and supplies
Coordinate recurring donation pickups and partnerships with community organizations
Support group service projects, fundraising efforts, and community events
Assist with basic vehicle coordination and maintenance scheduling related to donation transport
Ensure timely updates to donation needs through collaboration with outreach and communications staff 
 

Requirements

Qualifications

Experience in community relations, employer engagement, or resource development
Strong customer service skills and ability to adapt to changing priorities
Knowledge of community resources across public and private sectors
Ability to work collaboratively in a team-oriented environment
Understanding of challenges faced by newly resettled refugees
Strong organizational, communication, and relationship-management skills
Experience managing multiple tasks, with inventory or logistics experience preferred
Proficiency with basic computer applications, databases, and social media platforms
Willingness to work flexible hours, including evenings and weekends
Valid driver’s license, ability to safely operate a moving vehicle, and meet insurance and background check requirements
Education

Associate’s or Bachelor’s degree in public relations, marketing, social work, or a related field preferred
Working and Physical Requirements

Work in office, storage, and field environments
Ability to drive, lift, carry, and move heavy items, including frequent lifting of up to 75 pounds
Ability to work in varied weather conditions and tolerate physical activity such as standing, walking, climbing stairs, and repetitive hand motions
This position is ideal for a community-focused professional who enjoys relationship-building, hands-on coordination, and making a direct impact through employment and resettlement support.