Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Community Health Worker (CHW), you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. CHW's work in a team-based structure and spend up to 75% of their time in the community engaging directly with members. Interesting in learning to work with medically complex patients who may be experiencing significant addiction and/or behavioral health conditions is important for this role.

If you reside in or near Ingham, Eaton Counties , MI or Surrounding Counties, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Create a positive experience and relationship with the member
• Keep the member out of the hospital by supporting regular visits to their primary care physician
• Keep member actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the member to manage their care
• Provide member education
• Support transitions of care
• Help to keep members compliant with their care plans
• Partner with care team (community, providers, internal staff)
• Knowledge and continued learning of community cultures and values
• May conduct member assessments if needed

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• More information can be downloaded at: http://uhg.hr/uhgbenefits

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 2+ years of experience in understanding culture and values in the local community
• 2+ years of experience working with resources available within the community
• Access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area
• Intermediate level of knowledge to create, copy, edit, send, and save documents using Microsoft Word; and create, copy, edit, send, and save correspondence Microsoft Outlook
• Ability to travel up to 75% of the time within a 30-to-60-mile radius of home setting
• Ability to travel within the Lancing, MI area to meet with members
• Reside in Ingham, Eaton Counties, MI or Surrounding counties
• Resided within the local community for 2+ years

Preferred Qualifications:

• Bachelor's Degree (or higher) in Social Work and/or Healthcare Administration
• Certified Nursing Assistant, Home Health Aide or Medical Assistant
• Community Health Worker (CHW) Accreditation
• Experience working in Managed Care
• Previous experience utilizing WebEx
• Prior Telecommuting experience
• Field-based experience (such as visiting members' homes)
• Knowledge of the MI Medicaid and Medicare population
• Fluency in English and Spanish
• Ability to create, copy, edit, send, and save spreadsheets using Microsoft Excel

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.38 to $36.44 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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