Description

The City Care Housing Stability Advocate’s primary role is to work on a collaborative team of Housing Navigators embedded at the Diversion Hub to provide Home visits and wrap-around support services to individuals who have recently transitioned out of an experience of homelessness. The Housing Stability Advocate will help these individuals set goals and objectives within a psychosocial rehabilitation framework that allow for successful housing stabilization and retention.

Requirements

Key Responsibilities:

• Carry out the mission, vision, and values of City Care.
• Familiarize yourself with the resources available in the community and establish a network of contacts to utilize for client care.
• Visit clients in their homes and community settings to ensure the development of healthy life skills and facilitate reintegration.
• Develop individualized plans with clients by working to identify their self-directed goals and objectives.
• Improve resident outcomes by collaborating to develop, monitor, and evaluate service plans.
• Provide case management assistance, resource development, crisis intervention, and direct support to clients in their housing context (including collaboration with OKC’s Continuum of Care and other partner agencies to leverage resources and facilitate progress and forward motion).
• Promote housing stability for each resident by documenting progress, referrals, and contacts in the electronic record. Ensure ROI’s, case notes, and weekly documentation are updated and in compliance with best practices.
• Transport clients to scheduled appointments and/or connect them with necessary community resources.
• Serve in a Liaison/advocate role between clients and their landlords.
• Ensure effective communication between tenants and landlords, and steward landlord relationships and other housing providers to maximize effective collaboration.
• Exceed the minimum expectation of weekly face-to-face meetings with clients.

Skills & Experience:

• Embody City Care values: People First, Whole Care, Advocate for the Overlooked, United in Collaboration, and Unrelenting Commitment
  Understanding of the complexity of the intersection of poverty, homelessness, mental illness, substance use, and recovery
• Ability to reflect recovery principles with a minimum of three years of sobriety.
• Skilled in written and verbal communication.
• Ability to build a genuine rapport quickly.
• Ability to multitask and stay cool under pressure.
• Ability to work independently while maintaining a high level of accountability.
• Ability to work as a member of a team to accomplish shared goals.
• Willingness to transport clients in personal vehicles.
• May encounter exposure to poor hygiene, unclean living spaces, and/or bodily fluids.

Requirements:

• Previous case management, recovery, or justice experience.
• Previous experience working with adults and children living with disabilities.
• Ability to use a computer and accurately enter data into a database. HMIS experience preferred.
• Pre-employment background check, driving record, and drug test. Must have a current Oklahoma driver’s license, reliable
  transportation, and updated car insurance.
• Previous training or familiarity in principles of de-escalation, trauma-informed care, Housing First, or motivational interviewing.

Preferred:

• Professional experience navigating mental and physical health systems, benefits, and resources
• Previous shelter experience
• Behavioral Health Case Manager II
• Peer Recovery Support Specialist or previous work and lived experience in a recovery environment.
• Days / Hours: Full-time, Mon-Fri