Description

Position Summary: The Program Director is responsible for the development, direction, implementation, and achievement of goals for programs listed above. The Program Director assesses Program needs, designs Programs, measures, and evaluates their effectiveness, and measures their impact. The Program Director is responsible for leading and coaching staff to effectively meet the mission, vision, and objectives of the organization as well as the programs. The Program Director is a member of the Executive Team.

Mission: NourishPHX (fka ICM Food & Clothing Bank) is the trusted community hub serving vulnerable individuals and families by offering resources to satisfy immediate needs and provide pathways to self-sufficiency.   The organization provides food, clothing, hygiene, seasonal programming, job assistance and referral resources to working-poor families, seniors and individuals in the Central/South Phoenix area.

History: NourishPHX has been a charitable organization since 1983.   Initially founded by an inter-faith coalition in the 70’s, NourishPHX continues to work with the faith community and the same founders today.   We have a small staff of eight people and volunteers continue to support the operations of the organization. For more information, visit www.nourishphx.org. 

Send resume to beth@nourishphx.org.  First review on 12/19.   

Requirements

Leadership Responsibilities:

*Participates in the Executive Team and serves as a leader in the organization
*Represents the program team and reports on programmatic progress, successes, and challenges finding solutions to those challenges
*Contributes to the development of organizational long- and short-term goals and establishes strategies for successful implementation of those plans and achievement of those goals
*Communicates effectively with Development Director on program needs
*Collaborates with the Executive Director to establish strategic partnerships & communicate to the Board of Directors
*Establish program budgets and work within those budgets
*Professionally represents the organization in the community
*Keeps stakeholders informed with detailed and accurate reports and presentations

Program Responsibilities

*Leads, oversees, and supports all of the programs of the organization, including Emergency Services (food pantry/clothing closet/hygiene), SNAP Outreach and SNAP to Work programs
*Creates and organizes classroom programming, including working with volunteer teachers and external partners
*Develops, implements, monitors, revises, and evaluates the program processes and outcomes, including conducting an annual survey to NourishPHX customers regarding their needs
*Maintains files, records and ensures that reports are remitted in a timely manner to grantors that fund the programs
*Routinely monitors and evaluates program effectiveness
*Run reports and analyze data to measure program effectiveness according to program goals (outputs and outcomes)
*Identify weaknesses and opportunities for improvement
*Enhances efficiency and productivity of procedures and people
*Work with donors as well as the Volunteer Coordinator & Director of Operations (Food Pantry) to organize in-kind donations through food/clothing drives and seasonal programs, such as the Holiday Toy Drive and Back-to-School Drive.  

Staff Management Responsibilities:

*Supervises program staff & helps train and monitor volunteers.  Continuously evaluates efficiency of programmatic systems, procedures, and staff and makes improvements as needed
*Establishes relationships with external partners to provide additional services to clients at our facility. We currently work with more than 40 partner agencies to provide services and/or outreach in our lobby, classrooms, or outside our facility in the areas of health/wellness, financial education, nutrition education, etc.
*Provides community outreach and marketing to promote programs and classes via social media, website, flyers, monthly calendars, etc.
*Coordinates with Volunteer Coordinator to utilize skilled volunteers to teach classes
*Implements a system for setting goals and objectives with staff and monitoring the accomplishment of these goals throughout the year, evaluates staff annually
*Maintains a climate of inclusion, accountability, and respect
 

Other Duties and Responsibilities:

*Promotes the mission, vision and values of the organization
*Organize agency events, including fundraisers, community events, and client celebrations
*Demonstrates ability to work independently and within a team, seeking guidance as appropriate
*Jump in to assist Executive Director & team and learn all aspects of the organization
*Complies with all organizational policies and procedures
*On occasion, joins Development Director and Volunteer Coordinator in meetings with grant makers, donors, volunteers, or other stakeholders in the community
Other duties as assigned
 

Requirements

Ideal Candidate Will:

*Hold a bachelor’s degree or higher, with 5 years of professional experience
2+ years of experience working with populations experiencing poverty and/or food insecurity
*Proven experience designing, implementing, measuring, and evaluating nonprofit programmatic services
*Bilingual English/Spanish a plus
*Proficiency in Microsoft Office Suite applications, the internet & social media
*Database management experience preferred
*Be highly detail-oriented and self-managed
*Work well in a small team environment, helping other staff members when needed
*Demonstrate strong, effective leadership skills and excellent communication skills (both interpersonal and in writing)
*Passion for working in human services and in the nonprofit sector