Company Profile
Adams County Communications Center Authority (Adcom911)
Company Overview
ADCOM (The Adams County Communications Center, Inc.) is a full-service public safety communications center that answers 911 calls and dispatches police, fire, and EMS services. Formed as a non-profit entity in 1974, ADCOM was created with the express purpose of providing high-quality public safety communications services to its member agencies and the public. ADCOM began operations in 1975, and after 40 years the center continues to operate with this being its primary mission while serving an expanding population of over 460,000.
All but one of the original member agencies have continued their membership to this day. Throughout its history, other agencies have joined and left at various times. The following is a list of member agencies currently served by ADCOM:
Adams County Sheriff Office
Brighton Police Department
Commerce City Police Department
Northglenn Police Department
South Adams County Fire Department
Adams County Fire Department
Greater Brighton Fire Protection District
North Metro Fire Rescue District
Last year, ADCOM handled approximately 170,000 911 calls and dispatched over 225,000 calls for service. In order to provide this level of service, ADCOM employs a staff of over 50 dedicated, talented, and highly trained employees who are available to provide help 24 hours/day, 365 days/ year.
In addition to a highly trained staff, ADCOM has taken the lead in public safety technology by deploying the nation’s first Public Safety Broadband LTE network. This network allows for the rapid sharing of information during any crisis, expediting the process of getting first responders the support they need in the field.
It is clear that the expanding population, shifting demographics, and evolving technologies will increase the demands on public safety communications, but the professionals at ADCOM will continue to provide the highest level of service to the first responders in the field and the citizens of Adams County.
Company History
ADCOM911 first began live operations in April of 1975 and was founded in 1974 with the intent to provide a single, shared resource for emergency and routine dispatch services to public safety entities that chose to participate. The participating agencies used a collaborative approach, where the capital and operating expenses would be shared amongst each of them, based on their proportional use of the system. The concept allowed for a great deal of flexibility, because each agency could make a smaller financial contribution, but still realize the same benefits they would have received using their own dispatch center.
In addition to our member agencies, ADCOM911 provides contract dispatch services to the Strasburg Fire Department, which does not contribute a voting member to the Board of Directors.
As such, both capital expenses and operational expenses are paid by each member and contract agency. Each year, ADCOM911 prepares a budget which covers all expenses for the coming year, and calculates the number of requests for service generated on behalf of each agency. Each agency then proportionally splits the cost of the budget, based on their annual use of the system.
ADCOM911 is governed by a Board of Directors, which is responsible for the oversight and accountability of the organization. Each member agency contributes a single representative, usually the Chief of their own organization, to participate as a Board Member. The Board meets regularly to discuss the ongoing operation of the Center.
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