Company Profile

The Customer Accounts Manager is responsible for directing, planning, and coordinating staff activities related to customer account management, billing, cashiering functions, and general office operations within the Water and Power Authority. This role ensures accurate billing, payment processing, and account adjustments while overseeing in-office and electronic payment reconciliation. Additionally, the position collaborates with Finance Managers to identify and implement process improvements ...

Under the general direction of the Director of Customer Service, the Meter Services Manageris responsible for planning, coordinating, and supervising the installation, maintenance, testing, reading, accuracy verification, disconnection/reconnection activities, and operational efficiency of all meters, including those supported by Advanced Metering Infrastructure (AMI). This position ensures accurate, timely, and efficient meter data collection to support billing, customer service, and operational ...

Under the direction of the Power Plant Superintendent, the Plant Operations Manageris responsible for overseeing all aspects of plant operations. This position may include maintaining operational records, preparing payroll, and supervising major areas of plant activities as assigned. Performs other related duties as required. Due to the company's responsibility to provide 24-hour public service, employees in this class are expected to work overtime as needed, including on short notice during ...